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Elite Status Hyatt 20 Night Fall Promo - Existing Globalist Not Eligible

Discussion in 'questions. answers. conversations.' started by lighthouse206, Oct 16, 2017.

  1. lighthouse206

    lighthouse206 Reader

    Hey There,

    You promoted this so I thought I'd alert you....

    Hyatt emailed me and said I am "not eligible" for the 20 Night Globalist Promo because I am already a Globalist. This is a very crappy thing for them to do, especially after they posted a chart saying existing Globalists WERE eligible and I've spent thousands now trying to meet this challenge after being sent the email invitation from Hyatt, accepting it, etc....

    Here's the FlyerTalk Thread:
    https://www.flyertalk.com/forum/hya...ghts-promo-not-valid-existing-globalists.html

    Maybe you could shed some light on this behavior on their part? Very unethical for them to try to change the terms midstream and rip the rug out from under people who accepted the offer on good faith.

    Thanks.
     
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  2. Gaurav

    Gaurav Well-Known Member

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  3. Gaurav

    Gaurav Well-Known Member

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    I think the WOH concierge has responded a couple of times and clarified that you would be eligible (in the FT thread). Did you have additional questions?
     
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